Kindly take a moment to review our Terms & Conditions mentioned below:
Check-In and Check-Out Policies
- Check-In Time: 13:00 Hours- Early check-in may incur extra charges and is subject to availability.
- Check-Out Time: 11:00 Hours – Late check-out is available upon request and may incur additional fees.
Room Occupancy
- Maximum occupancy limits apply for each room type (e.g., 2 adults in a room). Additional guests must be registered and may incur extra charges.
- Visitors are allowed during specified hours only and must register at the front desk.
Payment and Cancellation
- Full payment or a deposit may be required at check-in.
- Cancellation and refund policies (e.g., no refunds for cancellations within 24 hours of check-in) must be followed.
Smoking Policy
- Smoking is permitted only in designated areas. A cleaning fee will be charged for smoking in non-smoking rooms.
- Consumption of alcohol is allowed under local laws and hotel policies. Illegal drugs are strictly prohibited.
Noise and Disturbances
- Guests must avoid loud music, shouting, or other disruptive behaviour.
Damage and Theft
- Guests are responsible for any damages to the property during their stay. Charges for repairs or replacements will be applied.
- Theft of hotel property may result in additional charges and legal action
Safety and Security
- Keep your room locked at all times. The hotel is not responsible for lost or stolen items unless kept in a hotel-provided safe.
- In case of an emergency, follow staff instructions and evacuation protocols.
Use of Facilities
- The pool, gym, and other facilities are for registered guests only and must be used within operational hours.
- Proper attire and behaviour are required in all public areas.
Pets are not allowed
- Prohibited Activities
- Activities such as cooking in rooms (unless in designated kitchenette spaces), hosting parties, or using unauthorized electrical appliances are not allowed.
Complaints and Feedback
- Guests are encouraged to provide feedback or report issues to the front desk for prompt resolution.
Breach of Rules
- Violations of these rules may result in immediate eviction without refund and potential legal action.